RECREATION AND ORGANIZATIONAL PERFORMANCE: THE CASE OF CAMEROON CUSTOMS ADMINISTRATION

Abstract

The Purpose of this paper is to explain the effects of recreation on the well-being and performance of employees in the Cameroon Customs administration and how it can be implemented efficiently. The study covered aspects of employee well-being; productivity; organizational performance and job satisfaction. The study used a mixed approach qualitative and quantitative to explain the possible link in between recreation and organizational performance. It has been ascertained by scholars that workplace recreation was always profitable for workers in terms of relax mind, health, job satisfaction and performance. Findings bring out the importance of the benefits of recreation in the human resource management process. It is assumed from the studies carried out that organizational performance can only be the fruit of a skillfully enhanced policy comprising a number of factors among which workplace recreation which should be put in place following standards , otherwise it could lead to disarray, lack of focus and indiscipline. The sample for the study is comprised of 270 employees draw from the 3895 personnel constituting the Cameroon Customs administration. A total of 260 questionnaires were distributed to selected employees. Out of these, 250 questionnaires were duly filled and returned.10 questionnaires distributed were not returned. We assert the response rate to 88 %. The responses were coded and analyzed using quantitative methods including means, percentages, standard deviations, frequency distributions, Pearson correlation, coefficient of variation, and detailed tests. The analyzed results were presented in the form of tables and figures. The Practical implications of the paper are that it provides professionals and theoricians with another approach about the link in between the two concepts above-mentioned in a Cameroonian context where the priority most often is survival due to lack of means and proper social policy and furthermore with the tools to implement such a difficult task that need follow-up and assessment with workers not always motivated. The originality of this research is that it tends to demonstrate that the Cameroon Customs Revenue can pass from $827.9 million a year to $ 4232, 7 million (Aloumedjo Zam, 2018)1 , which represents almost half of the Cameroon State budget provided that adequate hr management is applied alongside effective workplace recreational activities.